As per our terms and conditions, sections 12 & 13:


12. Rossmore Health intend to deliver every order within 3 normal working days* of receipt of order. Wherever possible Rossmore Health will endeavour to deliver to you within that time. It is however possible that an order may be delayed, and should this occur Rossmore Health reserves the right to extend this delivery period up to a maximum period of 10 normal working days. Delivery outside of this time constitutes a failure on the part of Rossmore Health to deliver to you the customer, and you have the right should this occur to cancel your order with a full refund. please note that an attempted delivery by our courier constitutes us fulfilling our obligation to deliver within the stated timeframe.


13. Orders can only be delivered to Northern Ireland, Great Britain, and the Republic of Ireland.  We reserve the right to add a surcharge for delivery to certain regions of the Scottish Islands and Highlands.  We will, in this instance, contact you first to confirm your desire to proceed with your order.* The term 'normal working days' means Monday-Friday, excluding bank and legal holidays.




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